Work Arrangement / Work Shift: Remote | Part-Time

Role Overview:
The Administrative Assistant serves as a central administrative support role within the primary care office. This position supports scheduling, patient communication, records coordination, office operations, and provider workflow while maintaining professionalism and exceptional customer service.

What You’ll Be Doing:

Patient Communication & Customer Service
• Welcome and assist patients and visitors professionally.
• Answer calls and route messages appropriately.
• Provide information regarding office procedures and services.
• Address concerns and escalate when needed. Scheduling & Office Coordination
• Schedule, reschedule, and confirm appointments.
• Coordinate provider schedules and follow-up visits.
• Send reminders and support office flow.
• Assist with calendar and administrative coordination.

Patient Records & Documentation
• Update demographic information.
• Scan and organize documentation in the EHR.
• Assist with forms and administrative paperwork.
• Maintain documentation accuracy. Insurance

Verification & Financial Administration
• Verify insurance eligibility.
• Collect copays and balances.
• Support billing workflows.
• Document payments accurately.

Administrative Office Support
• Manage mail, faxes, and correspondence.
• Maintain office supplies.
• Support providers and leadership with clerical tasks.
• Assist with reports and office operations.

Compliance & Confidentiality
• Maintain HIPAA compliance.
• Follow office policies and procedures.
• Support administrative audits.

What You’ll Need:

• High school diploma or equivalent required.
• Medical office experience preferred.
• EHR experience preferred.

How You Work:

A highly organized and professional candidate with strong communication skills and a solid understanding of medical office operations. Demonstrates computer proficiency, exceptional multitasking abilities, and a commitment to delivering efficient, high-quality patient and administrative support.

About Atticus: 

Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams. 

Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.

Who We Are:

We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.

Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.

We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.

Why Join Us:

At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.