Work Arrangement / Work Shift: WFH / Full Time Employment / 8:00 AM – 5:00 PM (UK Timezone)

Role Overview:

The Senior NetSuite Finance Support Analyst supports day-to-day operations of key internal applications across departments such as Finance, HR, and Legal. This role requires strong expertise in Oracle NetSuite ERP and finance processes like Procure-to-Pay and Order-to-Cash. The successful candidate will also manage European localization requirements, with a particular focus on Italy.

What You’ll Be Doing:

• Provide Level 1 and Level 2 functional and technical support for internal applications.

• Support Finance systems such as NetSuite, Coupa, Payhawk, Concur, and related applications.

• Investigate, triage, and resolve user issues, defects, and incidents.

• Work with internal teams, vendors, and external partners to resolve system issues.

• Perform regular system checks to support availability, performance, and data quality.

• Support NetSuite Finance processes, including P2P, O2C, R2R, month-end, and period-close activities.

• Support European localization requirements, especially Italian localization.

• Assist with system enhancements, configuration changes, testing, and releases.

• Support UAT, regression testing, and post-release validation.

• Create and maintain SOPs, support guides, service catalogues, and system documentation.

• Communicate clearly with users during incidents, releases, downtime, and issue resolution.

• Support access controls, data security, and operational controls.

• Join service review and operational meetings when required.

• Manage small projects, own project tasks, coordinate stakeholders, track actions, and drive delivery to completion.

What You’ll Need:

• Experience in application support, preferably for NetSuite, Finance, ERP, or enterprise systems.

• Strong hands-on experience with Oracle NetSuite ERP Finance.

• At least 4 years of NetSuite Finance experience.

• Finance background and strong understanding of finance operations.

• Good understanding of Procure-to-Pay, Order-to-Cash, Record-to-Report, Month-end close, Approval workflows, and Finance controls.

• Experience supporting European countries and localizations, especially Italy.

• Experience in implementing 5+ NetSuite modules.

• Ability to manage support tickets, investigate issues, find root causes, and follow through until resolution.

• Project management experience, with the ability to manage small projects, own tasks end-to-end, coordinate stakeholders, track actions, and drive delivery to completion.

• Strong written and spoken English.

• Good communication skills with both technical and non-technical users.

• Able to manage multiple priorities and stay calm under pressure.

• Detail-oriented, analytical, and practical.

• Service-minded and hands-on.

• Team player with good interpersonal skills.

What Will Set You Apart:

• NetSuite certification is preferred.

• Experience with Coupa, Payhawk, Concur, or similar finance tools.

• Experience in a global or multi-entity company.

• Experience with Jira, Confluence, Freshservice, or similar tools.

• Experience supporting ERP integrations with third-party applications.

• Understanding of user access management, change management, audit requirements, and system controls.

• Experience supporting releases, UAT, regression testing, and documentation.

About Atticus:

Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams.

Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.

Who We Are:

We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.

Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.

We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.

Why Join Us:

At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.