Work Arrangement / Work Shift: Remote / EST - Part Time - 40 Hours/week

Role Overview: We are looking for a detail-oriented and reliable Mental Health / Psychiatry Billing & Administrative Support to support insurance verification, claims processing, and billing operations for psychiatry and psychotherapy services. This role plays a critical part in ensuring accurate claims submission, timely reimbursements, and effective coordination with insurance providers, including Medicare, Medicaid, and commercial plans.

What You’ll Be Doing:

• Verify patient insurance eligibility, benefits, and coverage for mental health services prior to appointments

• Identify copays, deductibles, coinsurance, and authorization requirements

• Prepare and submit accurate electronic claims for psychiatry and psychotherapy services

• Work within mental health EHR and billing platforms to manage claims and patient accounts.

• Post claims electronically through clearinghouses and practice management systems.

• Ensure correct use of CPT and ICD-10 codes for billing and documentation

• Review claims prior to submission to minimize errors and rejection.

• Post insurance and patient payments, including adjustments, accurately in the system

• Reconcile ERA/EOB payments against submitted claims

• Identify discrepancies and resolve payment issues with insurers.

• Investigate and resolve claim denials, underpayments, and rejections

• Prepare and submit appeals and corrected claims as needed

• Maintain detailed documentation of denial reasons and resolutions

• Conduct regular follow-ups with insurers regarding claim status

• Contact payer representatives to resolve pending claims, denials, and payment discrepancies.

• Maintain aging reports and work to reduce accounts receivable days

• Submit and track prior authorization requests for mental health and psychiatric services when required.

• Coordinate with providers and insurers regarding treatment authorization and coverage requirements.

• Maintain documentation of authorization approvals and expiration dates.

• Assist with appointment scheduling and patient communication when needed.

• Coordinate with providers regarding documentation needed for billing compliance.

• Maintain HIPAA compliance and patient confidentiality at all times.

What You’ll Need:

• Proven experience with mental health or psychiatry billing.

• Familiarity with psychotherapy CPT codes, psychiatric evaluation codes, and telehealth billing.

• Experience working with Medicare, Medicaid, and commercial insurance payers.

• Knowledge of insurance verification, claim submission, payment posting, and denial resolution.
  

About Atticus: 

Atticus Advisory Solutions Inc. is a specialized remote staffing and IT offshoring firm based in the Philippines, providing vetted, high-quality Filipino talent to global tech startups, SMEs, and consulting firms, focusing heavily on niche areas like ERP (NetSuite), Accounting and Finance and IT, offering integrated recruiting, upskilling, and HR support to ensure high retention and reliable offshore teams. 

Atticus provides a comprehensive solution for international companies to build dedicated, outsourced teams and efficiently scale their technical and administrative capabilities by leveraging skilled Filipino talent, managed with a focus on quality and long-term retention. We ensure the teams perform like extensions of the client’s own operations.

Who We Are:

We are a customer-focused organization that puts people at the heart of everything we do. We believe great outcomes come from strong collaboration, where ideas are openly shared and teamwork is valued.

Our team members are proactive and confident—they take ownership, speak up, and are not afraid to ask questions. We encourage curiosity and continuous improvement, empowering everyone to challenge the status quo and find better ways of working.

We foster a growth mindset, where learning is continuous, feedback is welcomed, and mistakes are seen as opportunities to grow. Here, you are supported to develop your skills, improve processes, and make a meaningful impact.

Why Join Us:

At Atticus Advisory Solutions Inc, we value our employees and provide a positive and collaborative work environment. We offer competitive compensation, benefits, annual leaves, health and medical insurances. Our culture offers flexible working arrangement and opportunities for growth and development.